Challenging and Complex Behaviours

Challenging and Complex Behaviours

NDIS Capacity

Open Minds have qualified and experienced staff to ensure support needs are understood by those providing support services to create a rewarding plan.

Open Minds is an experienced provider in the application of evidence-based approaches to improve quality of life and promote recovery for people who have complex support needs.  Our experienced  specialist staff work with clients, families, support workers, stakeholders, decision makers and our network of professionals in the mental health and disability sector to support people to live meaningful lives in their community.  


  • Functional analysis
  • Development, management & review of tailored support plans which include strengths-based  strategies to overcome challenges
  • Evidence-based positive behavior support
  • Least restrictive approaches to risk management and behavior support
  • Minimizing and eliminating use of Restrictive Practices
  • Establishment of worker-client relationships which promote trust and positive outcomes
  • Access to medical and other health appointments to ensure best overall health
  • Education and training for support teams


  • Improved relationships
  • Improved health and wellbeing
  • Support to understand triggers and behaviours
  • Strategies for diffusing behaviours of concern
  • Skills development
  • Increased independence
  • Collaborative approach to recovery between client, family and care-givers
  • Improved relationships

Meet our Complex Support Specialists

“I can finally relax. I’m elderly and living with cancer, I’m not going to live forever. So it’s a huge relief to see my loved one so settled and calm in his new home. I’m delighted with how wonderful the staff are at Open Minds, they have been good to Wayne and I just can’t fault them. Wayne is so much calmer now than he ever was before, so I’m just thrilled. Wayne has come a really long way since Open Minds have been supporting him, and I’m amazed at how much he’s changed for the better.”


Mother of Open Minds Client

What is the NDIS?

For the first time, people with a disability in Australia will get to choose where and how to access their supports.

Find out more

Contact Us

Send an enquiry through the form to the right and we’ll respond as soon as possible.

Or call us on today on 1300 673 664