Unless otherwise stated, a full refund will be given on cancellations received up to ten days before an event.
Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn't do what it is supposed to do.
Please contact us If you believe that an error has been made in connection with your online donation.. We will work with you to correct any such error, and if necessary make the refund or correction that is appropriate.