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Open Minds and NDIS

What is the National Disability Insurance Scheme (NDIS)?

The NDIS launched in July 2013 and replaces the old system where funds were forwarded to service providers and now addresses inequity in funds and services across states. It has been identified that everyone’s support needs are different and an individual can choose (have control over) the types of services and support required for them. A plan is created for each eligible NDIS participant based on individual requirements and the goals that they would like to achieve. 

For the first time, people with a disability in Australia will get to choose where and how to access their supports.

How can Open Minds support you?

Open Minds have dedicated NDIS teams that can assist you with enquiries around how the NDIS works, how to prepare for what to expect at your planning session and making transition to the NDIS go smoothly.

If you are already receiving services from Open Minds, we will be communicating with you to assist in your planning for the NDIS roll out. You can also contact us on 1300 673 664 or email us at

Open Minds holds regular NDIS Pre-Planning Cafes for people with a disability and those who support them – check our events page to see when sessions are being held. 

We also offer one-on-one pre-planning sessions to current customers to assist them in preparing for their first meeting with their National Disability Insurance Agency (NDIA) planner. Decisions about your support plan and your NDIS funding package are yours to make with your NDIA planner.

After Communicating with Open Minds

Your NDIA planner will contact you to arrange a suitable time to meet and during this meeting you will discuss your goals, work through the supports and services you currently receive and those you’d like to receive in future, in order to develop your individualized plan.

Your plan will be based on your goals, circumstances and needs and can include things like your living arrangements, employment, transport, social activities and aspirations. 

You get to decide what works best for you in putting your plan into action and managing funding and service providers that best suit your needs.   

You can either: manage the funding yourself, nominate someone to manage your funding for you, use a registered plan management provider (Open Minds) or the NDIA.

Your NDIS Local Area Coordinators are able to assist you in implementing your plan and connecting you to supports.

You will review your plan with your NDIS planner at agreed review dates, approximately every 12 months, to see what’s working and what’s not.  If your circumstances change, you can request a review at any time.

Open Minds can support your NDIS journey in 5 easy steps
  • Welcome! We are here for you! Understand how we can support you.
  • Come on board with Open Minds. Everything you need to get started.
  • Turn your Plan into action. Making your NDIS Plan work for you.
  • Your Future, Your Way. Tailored for you by the Open Minds team.
  • Your Anniversary. Reflect, refresh and renew together.

Learn more about how Open Minds can support you to navigate NDIS here or email us at

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